PRIVACY POLICY

---

The Mum Collective ("we," "our," "us") are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/ 

Personal Information we collect

To deliver our products or services, we may collect your contact details (name, address, email, phone), payment information, demographic data (age, gender, location, preferences), browsing data (IP address, browser type, website activity), and any other information you choose to provide. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

How we collect Personal Information

We collect personal information through direct interactions (e.g., filling out forms, making purchases, subscribing to newsletters), automated technologies (e.g., cookies, tracking tools), and from third parties (e.g., service providers, partners, public sources).

How we use Personal Information

We may use your personal information to deliver services, communicate with you about orders or promotions, improve our offerings, comply with legal requirements, and for marketing purposes, unless you opt out of receiving such information.

Third Parties 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing them with your personal information.

International Data Transfers

In some instances your personal information may be transferred to, stored, or processed in a country other than Australia. In such cases, we will ensure that the overseas recipient complies with the Australian Privacy Principles.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Disclosure of Personal Information

 We may share your personal information with service providers (e.g., payment processors, IT services), legal authorities (when required by law), business partners (with your consent for joint services), and other third parties as permitted or required by law or with your consent. 

Security of Personal Information 

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

Accessing Personal Information

You may access the Personal Information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. To make a request, please contact us in writing at daisy@themumcollective.com.au 

Maintaining the Quality of your Personal Information 

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates 

From time to time this Policy may be updated and will be available on our website or by request.

Privacy Policy Concerns

If you have any questions, concerns or requests about our Privacy Policy please contact us at: 

The Mum Collective

daisy@themumcollective.com.au 

Effective date: 12 August 2024